Privacy Policy
Last updated: March 2025
At EMF Home Harmony UK, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.emfhomeharmony.co.uk , or purchase products through our Shopify store. By accessing or using our Site, you agree to this Privacy Policy.
1. Information We Collect Personal Information:When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. This may include:
Name
Email address
Billing and shipping address
Phone number
Payment information: (handled securely via Shopify Payments or other third-party payment processors):
Device InformationWe automatically collect certain information about your device when you visit the Site, including information about your web browser, IP address, time zone, and some of the cookies installed on your device.
Order Information:
When you make a purchase or attempt to make a purchase through the Site, we collect information from you, including your name, billing address, shipping address, payment information, email address, and phone number.
2. We use your information to:
Fulfil and manage your orders
Communicate with you
Screen orders for potential risk or fraud
Provide customer support
Improve and optimise our Site
Send you promotional information, if you have opted in
3. Sharing Your InformationWe may share your information with trusted third parties, including:
Shopify (our e-commerce platform)
Payment processors
Shipping partners
Marketing and analytics providers
Royal Mail: We share information with our courier, Royal Mail, through a secured platform to facilitate the delivery of your orders.
We only share your information with third parties as necessary and ensure they comply with data protection regulations.
4. Cookies and Tracking TechnologiesWe use cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and personalise content. You can disable cookies through your browser settings, but this may affect your ability to use certain features of the Site.
5. Your RightsIf you are a resident of the UK or the European Economic Area (EEA), you have the following rights regarding your personal data:
The right to access
The right to rectification
The right to erasure
The right to restrict processing
The right to data portability
The right to object
To exercise any of these rights, please contact us using the details below.
6. Data RetentionWe retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
7. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date at the top of this policy.
8. Contact UsFor more information about our privacy practices, or if you would like to make a complaint, please contact us by email at info@emfhomeharmony.co.uk or by mail using the details provided below:
EMF Home Harmony UK
98 Oldbury Court Rd, Bristol, BS162JQ
By using our Site, you acknowledge that you have read and understand this Privacy Policy.